Terms of service

 

Welcome to Sofaluxi! The terms “we,” “us,” and “our” refer to Bosy and Co Ltd, trading as Sofaluxi. Bosy and Co Ltd operates this store and website, including all related information, content, features, tools, products, and services, to provide you, as a customer, with a personalized shopping experience (the “Services”).
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these Terms, please do not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Use, you confirm that you are of legal age in your country of residence.

To use our Services, you may be asked to provide information such as your email address, billing, payment, and shipping details. You confirm that all information you provide is accurate, current, and complete.

You are solely responsible for the security of your account and all related activities. Accounts cannot be transferred or assigned to another person.

SECTION 2 – OUR PRODUCTS
We make every effort to present our products online accurately. However, colors and appearance may vary depending on your monitor and device settings. We do not guarantee that the product's appearance will exactly match what is displayed on your screen.
All product descriptions are subject to change at any time at our sole discretion. We reserve the right to discontinue any product or limit the quantities available to any person or region.

SECTION 3 – ORDERS
By placing an order, you are making an offer to purchase. Sofaluxi reserves the right to accept or refuse any order at its discretion. Your order is confirmed only after your payment has been accepted and processed.
Please carefully review your order before submitting it, as cancellations are generally not possible once an order has been accepted. In the event of a cancellation or modification, we will contact you using the contact information provided at checkout.

All returns and exchanges are processed according to our refund policy. Your purchases are intended for personal or household use only and not for commercial resale or export.

SECTION 4 – PRICE AND BILLING
Prices are subject to change without notice. The price charged will be the price indicated at the time of your order, as confirmed in your order confirmation email. Unless otherwise stated, prices are listed in US dollars (USD) and do not include taxes, shipping, handling, or import fees.

You agree to provide accurate and complete payment information. You confirm that you are authorized to use the payment method provided and that all charges will be honored.

SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates and are not guaranteed. Sofaluxi accepts no liability for delays caused by the carrier, customs clearance, or circumstances beyond its control. The risk of loss passes to you upon delivery of your order to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY
All content in our Services, including text, images, graphics, logos, videos, and designs, is owned by Bosy and Co Ltd (Sofaluxi) or its licensors and is protected by applicable intellectual property laws.

You may use our Services for personal, non-commercial purposes only. Any reproduction, distribution, modification, or transmission of content is prohibited without our prior written consent. The Sofaluxi name, logo, and trademarks may not be used without our written permission.

SECTION 7 – THIRD-PARTY LINKS AND TOOLS
Our Services may include links to third-party websites or provide access to third-party tools. We are not responsible for the content, accuracy, or practices of these third-party websites or services. The use of these third-party tools is at your own risk; we encourage you to review their terms of use and privacy policies before using them.

SECTION 8 – PRIVACY POLICY
All personal information collected through our Services is subject to our Privacy Policy. By using our Services, you confirm that you have read and understood how we collect and use your personal data.

SECTION 9 – COMMENTS AND REVIEWS
By submitting comments, reviews, or suggestions to Sofaluxi, you grant us a perpetual, royalty-free license to use, reproduce, and publish that content for any purpose, including improving and promoting our Services.

You confirm that your comments are accurate, original, and do not infringe upon the rights of any third party. We reserve the right to remove any comments that we deem unlawful, offensive, or contrary to these Terms of Use.

SECTION 10 – PROHIBITED USES
You agree to use our Services only for lawful purposes. You are not permitted to:
• Use the Services for any illegal or harmful purpose
• Violate any applicable law or regulation
• Infringe upon the intellectual property rights of Sofaluxi or any other third party
• Transmit false, misleading, or unwanted content
• Attempt to gain unauthorized access to our systems
• Use automated tools, robots, data miners, or AI agents to access or extract data from our services
• Impersonate any person or entity
We reserve the right to suspend or terminate your access at any time if we determine that you have violated these terms.

ARTICLE 11 – DISCLAIMER OF WARRANTIES
Our services and products are provided "as is" and "as available," without any warranties of any kind, express or implied. We do not guarantee that our services will be uninterrupted, error-free, or completely secure.

ARTICLE 12 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Sofaluxi and its partners, directors, employees, and affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising out of your use of our Services or products, including lost profits, lost data, or replacement costs.

ARTICLE 13 – INDEMNIFICATION
You agree to indemnify and hold harmless Sofaluxi and its affiliates, officers, employees, and service providers from and against any and all claims, losses, or liabilities arising out of your breach of these Terms, your violation of any law, or your use of our Services.

ARTICLE 14 – CHANGES TO TERMS
We reserve the right to modify or update these Terms at any time. Changes will be posted on this page with the date of the update. By continuing to use our Services after any changes, you agree to the new Terms. We encourage you to check this page periodically.

ARTICLE 15 – GOVERNING LAW
These Terms of Use are governed by and construed in accordance with English and Welsh law. You agree to the exclusive jurisdiction of the courts of that country.

ARTICLE 16 – GENERAL PROVISIONS
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Our failure to exercise any right or provision shall not constitute a waiver of such right or provision. These Terms constitute the entire agreement between you and Bosy and Co Ltd (Sofaluxi) regarding your use of our Services.

SECTION 17 – CONTACT INFORMATION
Bosy and Co Ltd — Trading as Sofaluxi
Company Registration Number: 16117197
82 James Carter Road, Mildenhall
Bury Saint Edmunds IP28 7DE
United Kingdom
📧 contact@sofaluxi.com
📞 +447488845112

© 2026 Bosy and Co Ltd. All rights reserved.